At Khichad, we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you use our logistics services and platform.
We collect information that you provide directly to us, including personal information such as name, email address, phone number, shipping addresses, and payment information. We also automatically collect certain information about your device and how you interact with our services, including IP address, browser type, operating system, and usage data.
We use the information we collect to provide, maintain, and improve our services; process your shipments and transactions; send you technical notices and support messages; respond to your comments and questions; communicate with you about products, services, and events; monitor and analyze trends and usage; detect and prevent fraudulent transactions; and comply with legal obligations.
We do not sell your personal information. We may share your information with service providers who perform services on our behalf; business partners for joint offerings; law enforcement when required by law; and with your consent or at your direction. We may also share aggregated or de-identified information that cannot reasonably be used to identify you.
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, access controls, and regular security assessments. However, no method of transmission over the internet is 100% secure.
We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.
You have the right to access, update, or delete your personal information. You can also opt out of marketing communications, request data portability, and object to certain processing of your information. To exercise these rights, please contact us at privacy@khichad.com. We will respond to your request within 30 days.
We use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our services. We use both session cookies (which expire when you close your browser) and persistent cookies (which stay on your device until deleted).
Our services may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any third-party services you use.
Our services are not directed to children under 13 (or the applicable age in your jurisdiction). We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will take steps to delete such information.
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy.
We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last Updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.
If you have any questions about this Privacy Policy or our data practices, please contact us at info@khichadlogistics.com, call us at +91 98204 25610, or write to us at our registered office address.