Legal Information

Disclaimer

Important information about our services, limitations, and your responsibilities

Last updated: January 2025
10 min read

Key Points to Note

No Guarantees

Delivery times are estimates and not guaranteed

Limited Liability

Maximum liability limited to shipment value

User Responsibility

Accurate information is your responsibility

Insurance Recommended

Purchase insurance for valuable items

Please read this disclaimer carefully before using our website or services. By accessing and using the Khichad Logistics website and services, you acknowledge that you have read, understood, and agree to be bound by the terms outlined below. If you do not agree with any part of this disclaimer, please do not use our services.

1. General Disclaimer

The information provided on this website is for general informational purposes only. While we strive to keep the information up to date and accurate, Khichad Logistics makes no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability of the information, products, services, or related graphics contained on this website.

2. Service Limitations

Our logistics services are subject to various factors beyond our control, including but not limited to weather conditions, traffic, customs delays, natural disasters, and government regulations. While we make every effort to meet delivery timelines, we cannot guarantee delivery times and shall not be held liable for delays caused by circumstances beyond our reasonable control.

3. Liability Limitation

To the maximum extent permitted by applicable law, Khichad Logistics shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of our services. Our total liability shall not exceed the amount paid by you for the specific shipment in question.

4. Prohibited Items

Khichad Logistics reserves the right to refuse or abandon any shipment containing prohibited items. These include hazardous materials, illegal substances, weapons, explosives, perishable goods (without special arrangement), live animals, currency, jewelry, and other items restricted by law. Shippers are solely responsible for ensuring compliance with all applicable laws and regulations regarding the contents of their shipments.

5. Insurance and Declared Value

Standard shipping does not include insurance coverage. We recommend purchasing shipping insurance for valuable items. In case of loss or damage, liability is limited to the declared value or actual value of the goods, whichever is lower, up to a maximum of ₹5,000 unless additional insurance is purchased. Customers must accurately declare the value of their shipments.

6. Third-Party Services

Our website may contain links to external websites or integrate with third-party services that are not operated by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services. You access third-party websites at your own risk and should review their terms and conditions.

7. Accuracy of Information

We make reasonable efforts to ensure that all pricing, service descriptions, and other information on our website is accurate. However, errors may occur. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice. Quoted prices are subject to change until a booking is confirmed.

8. Website Availability

We do not guarantee that our website will be available at all times or that access will be uninterrupted or error-free. We may suspend, withdraw, discontinue, or change all or any part of our website without notice. We will not be liable if our website is unavailable at any time for any reason.

9. User Responsibilities

Users are responsible for ensuring that all information provided during booking is accurate and complete, including sender and recipient details, package dimensions, weight, and contents. Khichad Logistics shall not be liable for any delays, losses, or issues arising from incorrect or incomplete information provided by users.

10. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of Khichad Logistics and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content without our express written permission.

11. Force Majeure

Khichad Logistics shall not be liable for any failure or delay in performing our obligations due to causes beyond our reasonable control, including but not limited to acts of God, natural disasters, pandemics, war, terrorism, riots, government actions, strikes, or transportation disruptions. In such cases, our obligations will be suspended for the duration of the event.

12. Governing Law

This disclaimer and your use of our website and services are governed by and construed in accordance with the laws of India. Any disputes arising out of or relating to this disclaimer shall be subject to the exclusive jurisdiction of the courts in Mumbai, Maharashtra. By using our services, you consent to this jurisdiction.

Questions About This Disclaimer?

If you have any questions about this disclaimer or need clarification on any terms, please contact our legal team.